Park Avenue

Park Avenue is a place where trust and belief in each individual are at the heart of what we do. We understand that no two people are the same and that support must be tailored to meet individual needs—no matter how complex.

Our team works with each person to understand their experiences, challenges, and aspirations. From there, we provide encouragement, practical support, and a structure that promotes progress, recovery, and personal achievement.

We use a person-centred and recovery-focused approach to support people on their unique journey. Our goal is to help individuals become the best version of themselves by removing barriers and enabling real, lasting change.

We focus on:

• Recovery and resilience building

• Step-down support as an alternative to hospital stays

• Positive risk-taking to encourage growth

• Flexible and creative engagement methods

• Relapse prevention planning

• Confidence-building and self-esteem

• Improved quality of life

We use the Recovery Star, a widely recognised outcomes-based tool recommended by the Department of Health, to track and support individual progress.

This model helps us measure development in areas such as:

• Managing mental health

• Developing daily living skills

• Strengthening social networks

• Building self-esteem and independence

Recovery is a journey—and we’re here for every step. We support individuals to access:

• Education and college placements

• Leisure and social activities

• Travel training and community integration

• Volunteering, training and employment opportunities

Our ultimate aim is to empower people to live independently and confidently, moving on to more self-directed models of care when they’re ready.

Each individual has a personalised Mental Health Relapse Prevention Plan, which includes:

• Identification of early warning signs

• Strategies for managing potential challenges

• A support network designed to intervene early and maintain stability