Merstone House

At the heart of our approach is a deep understanding that every individual’s journey is unique. That’s why we focus on the person—not just their condition. Whatever their circumstances or however complex their needs, we offer encouragement, support, and motivation to help people set and reach meaningful goals.

We use the Recovery Star Model, an outcomes-based tool recognised by the Department of Health, to guide and measure progress. This framework allows us to support individuals on their recovery journey across key areas, including:

• Managing mental health

• Building self-esteem

• Enhancing independent living skills

• Developing and maintaining social networks

By working collaboratively and focusing on these vital areas, we empower people to take greater control of their lives and move towards increased independence.