
Merstone House
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Address
Merstone House, 180 Coleshill Road, Marston Green, Birmingham, B37 7HP
About
At the heart of our approach is a deep understanding that every individual’s journey is unique. That’s why we focus on the person—not just their condition. Whatever their circumstances or however complex their needs, we offer encouragement, support, and motivation to help people set and reach meaningful goals.
We use the Recovery Star Model, an outcomes-based tool recognised by the Department of Health, to guide and measure progress. This framework allows us to support individuals on their recovery journey across key areas, including:
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Managing mental health
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Building self-esteem
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Enhancing independent living skills
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Developing and maintaining social networks
By working collaboratively and focusing on these vital areas, we empower people to take greater control of their lives and move towards increased independence.
Quality
We’re passionate about helping people reach their full potential.
With empathy, belief, and outstanding training, we empower individuals to lead happy, fulfilled lives—on their terms. Quality is at the heart of every decision we make, ensuring choice, dignity, and purpose in everything we do.
What Sets Accomplish Apart
At Accomplish, outstanding support is underpinned by clinical expertise. Led by our Clinical Director, our in-house clinical team brings together Lead Nurses who specialise in physical health, mental health, learning disabilities, acquired brain injuries (ABI) and autism spectrum disorder (ASD). Their guidance ensures that care is not only personalised but grounded in best practice.
We also have a dedicated Specialist Advisor for Safeguarding — a role central to our commitment to safety, protection and transparency. Safeguarding is not a policy; it's a culture we live every day. Together, this expert team helps ensure that every person we support receives the highest standard of care, with the right support at the right time.
Resources
Make a referral or enquiry
If you’d like to make a referral for Merstone House, or have any questions, please get in touch with our team today.