Gelli Ceirios

"People achieve good well-being outcomes because their care is person centred and individual needs, likes and dislikes are considered fully. People receive good care and support from a stable and consistent care staff team who know them well and understand their needs"

"The service is making an effort to promote the use of the Welsh language and culture. The service establishes people’s Welsh language needs before providing a service and care staff are encouraged to use Welsh words"

"The service is well led. A dedicated and experienced manager and team manager ensure people are at the heart of the smoothly run service. The manager undertakes a number of weekly and monthly audits of all aspects of the service to monitor practices. The service has a strong vision and ethos. Its aims, values, and delivery of support are set out in the statement of purpose in a transparent way. The service also offers a very good variety of formal and informal opportunities for people and their representatives, to ask questions and give feedback"

"People have access to a wide range of meaningful activities they enjoy. People are also provided with regular opportunities to maintain relationships with family and friends and to access the wider community, supporting their social and emotional well-being."